Honestly, I am not even all that upset about the whole thing. I can’t play a game I wasn’t playing before, there isn’t much of a loss there. I’m a little more annoyed at losing money, but mostly I am terribly amused. Video games are one of the most unimportant things there are. They are a complete luxury item. In NCSoft’s case, these games aren’t even that. They are purely services. NCSoft is, at its core, a company that lives or dies on the quality of its service. If your service is purely luxury, you better damn well make sure it is worth it. I’ve been a big fan of the company and, being an MMO player, I have bought everything they have released with the exception of Auto Assault and the first Lineage. Now, I am ready to never buy a thing from them again.

If a company whose only value is its service doesn’t care, what hope do I have for other companies? The real reason this post exists is because I have spent the last month dealing with a lot of departments whose job is, in part, customer service. To a one, they have all been absolutely terrible. NCSoft, because of its unimportance, was just the final straw. After all, what’s the worst they can do: take my money and not let me log in to their games? Done that. Now I am just curious to see how long, if ever, resolution will take and if I can find some amusement along the way. This is the game, now, and I intend to get my money’s worth.